Essays, frameworks, and field notes on the human side of AI.
Thinking is where MindPort makes its methods, models, and points of view visible. Essays, reports, field notes, frameworks, and pieces written from the edges of human–AI interaction work.
What we're paying attention to.
The trust gap in generative AI products
Why most generative tools win attention but lose retention, and what calibrated trust looks like in practice.
Designing for delegation
A working framework for understanding what users hand off to an AI, and what they want to keep.
Notes from the agent frontier
Early patterns from teams shipping agentic experiences: where users hesitate, where they let go, where they push back.
The seven dimensions of AIX
A primer on MindPort's framework for understanding how people experience intelligent systems.
Capability is not the product
Why technical benchmarks describe what AI can do, not whether it will be used.
Meaning in machine collaboration
How AI tools change the way people see their own creativity, expertise, and identity at work.
Occasional notes from the human side of AI.
New essays, frameworks, and field notes, sent when we have something worth sharing, not before.